Whitepapers

Whitepapers On Topics Related To AI, Industry Verticals And Proxzar^® Usecases

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Building AI applications for e-commerce has several usecases ranging from providing inventory intelligence to pre/post sales customer service. This paper speaks of one such usecase, where a virtual assistant guides a potential/existing customer to chose the right product amongst hundreds of products in the organization’s portfolio – based on the specific requirements of the customer as gathered during the chat interactions with the virtual assistant.

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Using Artificial Intelligence for automating tasks that hitherto needed human intelligence requires considerable investments in organization resources – both capital and labor. Hence, it is prudent to ask the question on where to start AI implementation that can be quickly and effectively done with considerable savings.

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This whitepaper talks about how an Artificial Intelligence powered chatbot or an enterprise search application can facilitate just-in-time understanding of the processes and procedures or work instructions related to regulatory procedures or quality standards like ISO 9001 etc.. to employees of an organization.

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This whitepaper discusses about using AI in education sector and the challenges being faced by Universities and Academic institutions that offer distance learning programs to students. Further, it suggests how these challenges can be addressed by creating and training one or more proxies with data from the subject matter expertise of respective faculty. These trained proxies of respective faculty can be accessed through a natural language interface by the students who enrol into courses offered by the institution.

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HR function continues to be re-defined in progressive organizations by transforming the HR role into a business partnership model. However, the HR teams in organizations that pioneered this model are still struggling to deliver value to the business. This whitepaper talks about the HR business partnership model and how Artificial Intelligence can be used to foster successful implementation of this model by automating employee self-service (ESS) that could outsource the “customer service liaison” from the execution side of HR.

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Association of Training & Development researched that a well-performing training program can enhance an employee (trainee) productivity by 5.62%. However, most of the organizations report very less productivity improvements on their T&D investments. ATD has observed that this low ROI is because of 3 important factors – one of which is related to the job support from managers by providing adequate resources / tools and opportunities to apply what has been learnt. This whitepaper talks about how organizations could benefit from their T&D investments by using Artificial Intelligence, which can provide both pre and post training support while on the job with personalized learning based on the individual employee learning needs / abilities.

ABOUT THIS PAPER

This paper suggests a set of guidelines for successfully implementing Artificial Intelligence in respective organizations.